Terms & Conditions

Our aim is to make this document as user-friendly and easy to understand as possible, please note it includes terms to do with both your program and your use of our website(s). If you have any questions about these terms at all, please do not hesitate to get in touch – admin@leahsamara.com.

We look forward to working with you!

The Samara Co + Leah Samara Team

Please take some time to read and review this document so that you can get the most out of our time together working on your project(s). This document constitutes THE SAMARA CO AGREEMENT AND TERMS & CONDITIONS between The Samara Co (Leah Bridge Trading As) and the person named as “Client” below. To accept the agreement and continue with my Consulting Services please read and return the full document after completing the Agreement Section at the bottom of the form. 

“Consulting Services” refers to any coaching, consulting, mentorship, courses, classes, programs, recordings, advice, feedback, instruction or guidance given by Leah Bridge or The Samara Co team to the Client.

CLIENT RESPONSIBILITIES

You are fully responsible for the actions you take, and decisions that you make when working with us. You should always carefully weigh advice and the consequences of the Consulting Services and your options and act accordingly including seeking Professional Advice prior to taking actions where appropriate. Advice is suggestive only.

Advertised results of clients of The Samara Co are not typical. They were created by people who are (but not limited to) driven, coachable, decisive, resourceful, action-taking, committed who refuse to settle. You are responsible for the results you get out of the program. 

You as the client agree to have open communication with The Samara Co. AKA you agree to reply when we contact you in a timely manner so that we can continue to serve you in the best way possible.

All consultations are via Zoom unless otherwise stated or agreed. You are responsible for your electronic file copies, if you lose or delete a digital file, we are not responsible for replacing that copy.

Under no circumstances are you to create a community (including a Facebook Group) with members who are clients of The Samara Co outside of our communities/groups.

PROFESSIONAL ADVICE

Working with us is NOT a substitute for professional medical, psychological advice or professional therapy, counseling, diagnosis or treatment and should not be relied on as health or personal advice. Never ignore professional medical or psychological advice, or delay seeking treatment. Always seek the guidance of your doctor or other qualified health professional with questions you may have regarding your health, a medical or psychological condition. 

If you think you may have a medical emergency, call your doctor, go to your nearest hospital or call your emergency hotline, or other relevant mental health or suicide hotline in your country immediately. We do not encourage self-diagnosis or diagnosis or treatment under anyone except for professional medical advice. If you choose to accept the guidance we offer, you do so purely at your own risk.

EXCLUSIVITY
Your relationship with The Samara Co is not an exclusive one. Though unlikely as we work with a number of clients across various fields, we are able to work with others in your field of expertise, your industry. We do, however, provide you with utmost confidentiality for anything shared with us privately unless outlined in this agreement.

CANCELED/POSTPONED APPOINTMENTS

If the client cancels or changes a consultation and external services have been booked as per included in the package – including but not limited to additional consultants, catering, accommodation and events facilities – and these services were not able to be changed or canceled, the client will forego this inclusion in the package and will be responsible for any fees, charges, or out of pocket expenses incurred. 

If The Samara Co cancels or postpones the consultation, the client will not have to forego the package inclusion. The client agrees that they will arrange an alternative time with The Samara Co.

We require a minimum of 48 hours notice of cancellation or rescheduling appointments otherwise you will forfeit your appointment all together, unless in case of emergency or illness. To avoid confusion it is necessary that you email The Samara Team – admin@leahsamara.com and receive a confirmation reply.

PAYMENT AGREEMENT/PAYMENT PLANS & SCHEDULE

This will be as indicated on your initial invoice, after we have come to a Payment Agreement. Paying the initial invoice indicates you agree to the Payment Agreement, and will pay the outstanding amounts as indicated on the initial invoice when they are due, the dates of which will also be added to your initial invoice, unless contract is canceled as per written limitations in this document.

Non-Payment or late payment may result in debt collection and immediate termination of any further inclusions to your package. Debt Collection fees will be added on to the total invoiced amount due.

Your access to any membership areas that contains but not limited to video trainings, recordings, lessons, advice, workbooks; and communities (including Facebook Groups) will be terminated.

CANCELLATION OF CONTRACT BY CLIENT

We do not offer refunds under any circumstances other than those under Australian Consumer Law.

The Samara Co abides by a strict no-refund policy. You, as the client, will forfeit any amounts paid. By entering into this contract, you agree and understand that you are permanently waiving the right to seek or claim any refund of the program fee(s). Further, you acknowledge, represent, warrant and agree that by entering into this contract, YOU are taking full responsibility for your own success and therefore you will not request a refund.

CANCELLATION OF CONTRACT & COMMUNITY GUIDELINES

We reserve the right to cancel this contract at any time at our discretion and in alignment with Australian law for – including but not limited to – hardship on either party; breaking of this contract by the client; lack of coachability, not completing homework, action lists or tasks and claiming they’re not receiving results, not taking responsibility for results, copying, stealing or sharing content (ours or our client’s) with those outside of the program(s); trying to poach or market to our clients, interacting in abusive, harassing, intimidating manner towards anyone on The Samara Co team, including contractors, other clients, potential clients or group members. Our main priority is to create safe spaces for our clients and have no tolerance for anything outside of this.

If we do this we will immediately, without notice, withdraw your access to any membership areas that contains but is not limited to video trainings, recordings, lessons, advice, workbooks; and communities (including Facebook Groups). We have never had to do this, and we hope we never have to. 

No refund will be given if a client does any of the above behaviours that warrant the cancellation of this contract, and access to any membership areas that contains but not limited to video trainings, recordings, lessons, advice, workbooks; and communities (including Facebook Groups) will be removed.

INSIDER’S PASS / TRIAL PERIOD

In the case of the Insider’s Pass, most commonly used in conjunction with School of Samara, this will replace the Cooling Off Period clause below. 

After your trial, you will be automatically charged for the chosen subscription package unless you notify us by emailing admin@leahsamaracom with a clear intention to cancel at least 24 hours before your trial ends.

The details for this package have been emailed to you. Please contact us if you did not receive them, or would like to understand or tweak your options after the trial period has ended.

If there was any fee charged for the Insider’s Pass, this fee is non-refundable. 

All cancellation clauses above apply to the Insider’s Pass. It is expected that you’ll show up and play at 100% like our clients and adhere to the community guidelines or face immediate removal.

COOLING OFF PERIOD

The cooling off period expires 5pm (Brisbane Australia time) the day after you make your first payment unless you have already chosen to use any portion of your program before this. Should you choose this please email admin@leahsamara.com to facilitate this for you. 

PROGRAMS

If you miss a live Q&A, or know you will miss a live Q&A session, you are welcome to request a recording of the Q&A session, and submit questions a minimum of 2 hours before the scheduled Q&A time. The Samara Co reserves the right to change, modify the Program as considered necessary. Any such change will be made in consultation with the Client. 

All previous client results are extraordinary because our clients have extraordinarily poured 100% of themselves, their energy, their full capacity into achieving the extraordinary results.

SCHOOL OF SAMARA

In School of Samara you will receive all inclusions outlined on the invoice emailed to you. 

The teachings are to be implemented and embodied like an experience at Disneyland, not just consumed like Netflix.

All group sessions are subject to recording and subsequent upload to designated areas at our discretion. It is important to note that, on occasion, unforeseen technical challenges or human errors may prevent the availability of a recording. Our team is dedicated to minimizing such occurrences to the greatest extent possible, employing our best efforts to ensure a near-zero margin of instances where recordings are unavailable.

All coaching sessions within this program are exclusively conducted as group calls unless otherwise stated or agreed.

For those seeking enhanced privacy and a more tailored mentoring experience, we offer the option of private mentorship. Feel free to inquire to discuss how we can tailor a container exclusively to your individual needs and goals.

PRIVATE MENTORSHIP & SCHOOL OF SAMARA VIP

In Private Mentorship & School of Samara VIP you will receive all inclusions outlined on the invoice emailed to you. We also emailed you a link to schedule your private sessions using our online calendar.

Private mentorship sessions are treated with the utmost seriousness and confidentiality. Your privacy is a top priority, and all discussions and information shared during these sessions are kept strictly confidential. We recognize the importance of creating a safe and trust-filled space for open dialogue and personalized guidance. Rest assured that your concerns, goals, and any sensitive information discussed will be handled with the utmost discretion, fostering an environment conducive to meaningful and impactful mentorship.


See Cancellations clauses for more information.

SCHOOL OF PERSONAL SOVEREIGNTY

During School of Personal Sovereignty you will receive all inclusions outlined on your invoice, all online modules and the dedicated Facebook Group. After the program period outlined on your invoice is over, you will be removed from the dedicated Facebook Group and may be transferred to our complimentary Client Facebook Group. You will also no longer have access to the live Q&A weekly training calls, however you will have access to all the online modules. Any 1:1’s included in your package (outlined on your invoice) are to be used within the time frame outlined on the invoice.

While we will make limited to no changes to the Q&A, 1:1 or training schedule, from time to time this will be unavoidable and we will endeavour to give you as much notice as possible. The Samara Co reserves the right to adjust the schedules as we see fit including but not limited to training, expert and topic schedules. Our goal is always to provide you with the right help at the right time, and we will do our best to facilitate this.

All group sessions are recorded and uploaded to common areas at our discretion. If you would like full privacy, ask us about private coaching.

RENEWALS
To maintain our highly curated community and standards, we give thoughtful assessment for eligibility into subsequent programs, or renewals. All members will be contacted by The Samara Co team prior to the completion of your agreed container term to discuss the possibility of renewal. The purpose of this process is to ensure that each renewal is a mutually beneficial decision, aligning with the member’s goals and the objectives of our communities and containers.

CONTACT

The person’s name which is stated on this document (whose signature is below) is the client of The Samara Co. The ONE person whose name is stated is our point of contact at all times, and is the only person who will have access to the purchased membership program materials.

That ONE person is the only attendee permitted in the Facebook Group, on Q&A calls and 1:1s unless otherwise agreed to by The Samara Co in writing. You may not at any time share access, give access or download materials included in our intellectual property with any person whose name is not stated on this document.

SCHEDULE

Availability Schedule limitations – consultation bookings are subject to availability when not on annual leave or travelling. We aim to respond to you within 48 hours during business hours. If you suspect your email hasn’t been delivered, feel free to email again to confirm!

THIS AGREEMENT

This Agreement, along with any additional terms or policies incorporated here by reference, represents the entire contract between YOU and The Samara Co regarding Consulting Services and programs, and this contract supersedes and replaces any prior proposal, representation, promise or understanding relating to the Consulting Service, whether oral or written. YOU represent, warrant and agree that you are not relying upon any prior proposal, sales call, representation, promise or understanding relating to the Consulting Service, whether oral or written.

INTELLECTUAL PROPERTY

All material produced by The Samara Co including but not limited to Overcomer, Unstoppable Alliance, The Last Rebrand and The Last Rename is subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials. 

Nothing in these Terms or Agreement constitutes a transfer of any intellectual property ownership rights, unless otherwise specified. You acknowledge and agree that, as between you and us, we own all intellectual property rights in the Site, in the programs and in anything else we deliver to you or tell you. You must not print, publish, modify, link to or distribute any content from (including but not limited to) the Site, workbooks, session recordings, programs or consultation documents or any other documentation that we provide to you, unless we have otherwise authorised in writing.

By becoming a client of The Samara Co you agree to hold yourself to the highest integrity and not use our methodology as your own.

BRANDING – You agree that it is your sole responsibility to check that all items including but not limited to; wording, imagery, colours and wordmarks, trademarks, registrations are not trademarked and do not infringe on copyright. You indemnify The Samara Co of any responsibility for issues that may arise due to infringement on copyright or trademarks.

All coaching session recordings are the intellectual property of The Samara Co. 

All group sessions are recorded and uploaded to common areas at our discretion. If you would like full privacy, ask us about private coaching.

INDEMNIFICATION

The undersigned (Client) agrees to release The Samara Co, its officers, employees, sub-contractors and representatives and their respective heirs, successors and assigns form any claims which the undersigned may otherwise have been arising out of or in any way related to participation in Consulting Service or session and harmless from any loss or liability from actions taken or situations created as a results of the programs, services, or relationship. You understand that all action taken is performed voluntarily. Clients should seek independent professional advice before undertaking any physical, business or investment actions. 

LIMITED LIABILITY

In no event will The Samara Co be liable to you or any party related to you for any damages, including damages for loss of business profits or other pecuniary loss, whether under a theory of contract, warranty, tort (including negligence) products liability or otherwise, even if The Samara Co has been advised of the possibility of such damages.

Limitations herein described shall be applied to the greatest extent enforceable under applicable law.

Website Terms & Conditions

These terms of use and sale (Terms) govern your use of our website(s) located at leahsamara.com (Site), and schoolofsamara.com (Site), and form a binding contractual agreement between you, the user of the Site and us, Leah Samara (Bridge) trading as The Samara Co (we or us) if you use the Site. For that reason these Terms are important and you should ensure that you read them carefully and contact us with any questions before you use the Site or accept the Terms. These Terms may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made to the Terms.  You can contact us at admin@leahsamara.com.
By accessing, browsing, creating an account on, registering with, purchasing on or otherwise using the Site, you acknowledge and agree that you have had sufficient chance to read and understand the Terms and you agree to be bound by them. If you do not agree to the Terms, you must not use the Site. These Terms (including our documents titled “Privacy Policy” which can be found at http://leahsamara.com/privacy-policy (Privacy Policy)  and “Refund, Returns and Exchange Policy” which can be found in our terms http://schoolofsamara.com/terms-conditions/ (Refund Policy)) set out the entire agreement between you and us, and to the fullest extent permitted by law, supersedes all prior terms, conditions, warranties and representations.
  1. Sales
1.1 The Site displays products for sale. By placing a Sale through the Site for any products, you are making us an offer to purchase (Sale).  All Sales are subject to availability and confirmation of the Sale price.  The agreement between you and us for the Sale will be not be formed and binding until your payment has been approved and received by us.
1.2 You may place a Sale with us through the Site by submitting an electronic Sale form on the Site.
1.3 Once you have submitted your Sale, you cannot cancel or change your Sale. You should therefore check your Sale carefully before submitting your Sale. You may be permitted to return goods in accordance with the Refund Policy, which can be found at http://leahsamara.com/refund-policy.
1.4a Sale that has been accepted by us may be cancelled by us at any time for any reason, including but not limited to the following circumstances:
(a) if we suspect that you are acting fraudulently
(b) if there has been an inadvertent error in the pricing of a product
(c) if there is an unforeseen shortage of supply which results in the product being unavailable.
1.5 You acknowledge and agree that:
(a) all pictures that are displayed on the Site are for illustration purposes only, and that the sizes, shade of colours and dimensions of the goods may differ slightly in real life
(b) you have read and understood any description of the goods that are provided before submitting your Sale
(c) any accessories that appear in any photos are for illustration purposes only and may not be included in the Sale.
  1. Costs and payment
2.1 You agree that you will pay for all applicable costs for each Sale, including the price of the Sale and any applicable insurance and shipping costs (Sale Cost).
2.2 Unless otherwise stated, all Sale Costs quoted are in US dollars and expressed inclusive of GST.
2.3 Prices of goods on the Site may change at any time in our absolute discretion and without notice, and you are not entitled to any refunds in the event of a subsequent price reduction or promotional offering.
2.4 While we make every endeavour to ensure the accuracy of the Site, including details as to descriptions, availability and prices, errors can occur.  If we discover an error in the price of any goods which you have ordered (Sale), we will inform you of this as soon as practicable. We will provide you with the option of reconfirming your Sale at the correct price, or cancelling it with a full refund.
2.5 You can pay for your Sale by any of the methods specified on the electronic Sale form on the Site from time to time, which includes but is not limited to Pay Pal.
2.6 If you have chosen to pay by credit card and have provided us with your credit card details then we are authorised to charge your credit card for the processing of your Sale. Your card will be debited once the Sale has been accepted. Your Sale will not be dispatched until your Sale has been paid in full.  If your payment cannot be processed, your Sale will be rejected and you will be notified of this on the Site.
2.7 We use an encrypted payment gateway and security certificate to secure payments. While we take all reasonable precautions, we cannot guarantee the security of any transaction.
2.8 You will receive an invoice by email once payment in respect of your Sale has been processed.
2.9 All purchases are final, and your Sale is non-transferrable.
3.0 You may request to make payment by instalments for some of our products and services. If you and we agree that you may make payments by instalments you must pay all instalments on or before each due date.
3.1 The due date for each instalment is 30 days after purchase and payment of the first instalment, and 30 days after each previous instalment.
3.2 We retain the right to refuse any purchases, including but not limited to those in countries where VAT tax applies. If the purchase goes through we will refund it promptly.
  1. Discount Codes
3.1 We may from time to time offer promotional discount codes, which may be applicable to goods on the Site, and must be entered at the time of submitting your Sale.  The conditions of use relating to any discount code will be specified at the time that it is issued.
  1. Delivery
4.1 We will make every endeavour to dispatch your Sale within 2 business days of us confirming that your payment for your Sale has been processed, unless otherwise specified.  For example, if your Sale is for a custom made or made-to-Sale item we will dispatch your Sale within a reasonable period depending on the item.  However, this is an estimate only, and we will not be liable for any delay in delivery whatsoever.
4.2 Welcome or bonus packs will be dispatched when available, generally within 14 days of your sale.
  1. Registration
5.1 When placing a Sale on the Site you may checkout as a guest, a new customer or returning customer.
5.2 You may register for a personal account as a new customer on the Site by providing the minimum details of your name, gender, an email address, phone number, delivery and billing address (Your Data) and password. By registering for a personal account you will be able to check-out faster for future purchases on the Site.
5.3 You agree:
(a) to provide true, current and complete information in relation to Your Data, and
(b) maintain and promptly update Your Data to keep it true, current and complete.
5.4 You must keep your password confidential and secure.
5.5 You agree that you will create, use and access only one account and that you will not access the Site using multiple accounts.
5.6 You must not place a Sale through the Site unless you are aged 18 years and over, and have a valid credit card or debit card issued by a bank that is approved by us.  We reserve the right to refuse any Sale made by you.
5.7 If you provide any information that is, or we believe that such information is, untrue, not current, incomplete or misleading, then we may at our sole discretion suspend or terminate your account and refuse or restrict, any and all, current, or future use of the Site and we will not be liable to you for any action we take in accordance with this clause.
5.8 If you provide us with inaccurate shipping details in a Sale, we are under no obligation to resend your Sale if it is shipped to the address provided in the Sale.
5.9 If you lose your Password or login details, you may contact us by email at admin@leahsamara.com, and we will send you an email with your Password.
5.10 If we become aware of, or suspect or you notify us that the Password has become unsecured or unauthorised persons have gained access to that password, we will suspend your Password immediately without liability to you and, at our option, subject to receiving appropriate verification and authentication documentation from you, provide you with another Password.
5.11 Your registration to an eProduct including but not limited to an ebook or eCourse may have an expiry date where you will be offered the opportunity to renew your subscription. Please check the product landing page and description. Please get in touch admin@leahsamara.com to clarify.
5.12 Unless stated otherwise, all eProducts have an expiry date where your access will be terminated without further payment.
  1. Privacy Policy
6.1 While using this Site, you may give us personal information.  We take your privacy seriously, and you should read our Privacy Policy http://leahsamara.com/privacy-policy, which forms a part of these Terms.
  1. Licence to use Site
7.1 We grant you a non-exclusive, world-wide, non-transferable licence to use the Site solely for your personal, non-commercial use, in accordance with the Terms.
7.2 All other uses are expressly prohibited without our express written consent.  For the avoidance of doubt, you must not reproduce, redistribute, transmit, assign or otherwise transfer or use any content from the Site unless we give you express permission to do so.
7.3 You must not add any content to the Site:
(a) unless you hold all necessary rights, licences and consents to do so
(b) that would cause you or us to breach any law, regulation, rule, code or other legal obligation
(c) that is or could reasonably be considered to be obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence or in breach of privacy
(d) that would bring us, or the Site, into disrepute, or
(e) that infringes the intellectual property or other rights of any person.
7.4 In using the Site, you must not:
(a) breach any laws and regulations, or use this Site for any purpose that is unlawful or in breach of these Terms
(b) knowingly transmit any virus, corrupt files or any other software or function that may damage the operation of the Site or other disabling feature to the Site, or
(c) interfere with or inhibit other users from enjoying or using the Site.
7.5 The Site contains links to other websites, including social media sites, which may contain content added by people other than us. We do not endorse, sponsor or approve any such user generated content or any content available on any linked website.
7.6 You acknowledge and agree that:
(a) we may alter, amend or cease the operation of the Site at any time in our sole discretion;
(b) we retain the right in our sole discretion to remove any content or information you add or post on the Site if we believe that it violates these Terms or for any other reason; and
(c) the Site may not operate on a continuous basis, and may be unavailable from time to time (including for maintenance purposes).
Any content downloaded is to be used by one person only
  1. Intellectual Property Rights
8.1 Nothing in these Terms constitutes a transfer of any intellectual property ownership rights. You acknowledge and agree that, as between you and us, we own all intellectual property rights in the Site.
8.2 You must not print, publish, modify, link to or distribute any content from the Site or any other documentation that we provide to you, unless we have otherwise authorised in writing.
8.3 By posting or adding any content onto the Site, you grant us a perpetual, non-exclusive, royalty-free, irrevocable, worldwide and transferable right and licence to use that content in any way (including, without limitation, by reproducing, changing, and communicating the content to the public) and permit us to authorise any other person to do the same thing.
8.4 You consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.
8.5 The licence in clause 8.2 and the consent in 8.4 will survive any termination of these Terms.
8.6 You represent and warrant to us that you have all necessary rights to grant the licences and consents set out in clauses 8.3 and 8.4.
  1. Warranties
9.1You represent and warrant to us that:
(a) you have the legal capacity to enter these Terms,
(b) you have obtained the consent of your nominated recipient for gifts to provide their personal information to us
(c) you have read and agree to these Terms before placing a Sale, and
(d) you have complied with all applicable laws
  1. Liability
10.1 To the full extent permitted by law, we exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages.
10.2 To the full extent permitted by law, we exclude all representations, warranties or terms (whether express or implied) other than those expressly set out in these Terms.
10.3 We reserve the right to cancel, interrupt or modify the content of the Site, and we will not be liable for any loss as a result of this.
10.4 The content on this Site, linked websites and social media sites may include views or recommendations of third parties (Third Party Material) which do not necessarily reflect our views or indicate its commitment to a particular course of action, and we will not be held liable for such Third Party Material.
10.5 To the extent allowed by law, you indemnify and hold us harmless in respect of any and all claims, loss, liabilities, costs or damage of any kind whatsoever (including legal costs and disbursements on a full indemnity basis), arising directly or indirectly out of or in any way connected to:
(a) act or thing done by us in good faith and purportedly pursuant to a right granted to us under the provisions of this agreement
(b) any breach by you of any of the terms of these Terms
(c) any wilful, unlawful or negligent act or omission by you, and
(d) any Sale that you have placed with us.
10.6 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You may be also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
10.7 These Terms are to be read subject to any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions or obligations including where you are a consumer, the guarantees under the Australian Consumer Law that cannot be excluded. To the extent possible and allowed by the Australian Consumer Law, we limit our liability in respect of any claim to, at our option:
(a) in the case of goods:
(i) the replacement of the goods or the supply of equivalent goods;
(ii) the repair of the goods;
(iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
(iv) the payment of having the goods repaired, and
(b)in the case of services:
(i) the supply of the services again; or
(ii) the payment of the cost of having the services supplied again.
10.8 Subject to clause 10.7 and to the full extent permitted by law, we exclude all liability in relation to goods or services supplied by The Samara Co, and you do not rely on being able to claim against The Samara Co for, any loss or damage or consequential damage under or in relation to any agreement for The Samara Co to supply goods or services or anything done or omitted in that regard or for that purpose.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the sales page of each product. We don’t guarantee that our products are fully compatible with any third-party programs (including web host) and we do not provide support for third-party applications.
  1. Disclaimer
11.1 While we endeavour to keep the information on this Site up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Site or the information, goods or services contained on the Site for any purpose.  Any reliance you place on the information contained on the Site is strictly at your own risk.
  1. Disputes
12.1 Prior to resorting to any external dispute resolution process, you and we agree to use best endeavours to use mediation and negotiation to resolve any dispute arising out of or relating to these Terms & Conditions. Please notify us in writing of any dispute you may have.
  1. General
13.1 You must not assign, sublicense or otherwise deal in any other way with any of your rights under these Terms.
13.2 If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.
13.3 If we do not act in relation to a breach by you of these Terms, this does not waive our right to act with respect to that or subsequent or similar breaches.
13.4 Each party must at its own expense do everything reasonably necessary to give full effect to these Terms and the events contemplated by it.
These Terms are governed by the laws of Queensland and each party submits to the jurisdiction of the courts of Queensland.